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The “Help Desk of the Future”.
The front line of engagement for customers of the 21st century workplace when problems arise. With this up-to-date IT Support Track, you will learn a wide range of skills to diagnose, troubleshoot, and solve customer issues.
Learners who are interested in a career in IT, but have yet to receive formal IT training, will learn the latest skills for the role of a 21st Century Front-Line Help Desk or Tier 1 IT Support Professional.
This curriculum will give you a broad range of skills to support many different technology areas, combining highly rated online courses with hands-on labs.
Role Based Tracks
IT-Support Track
All Courses
Modern Desktop Administrator
Teamwork Administrator
Enterprize Administrator