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Microsoft 365 Identity Management


Course Overview

Microsoft 365 Identity Management focuses on how to manage user security groups and licenses for cloud identities, and how to plan and implement identity synchronization, federated identities, applications, and external access.

The course begins by examining how to manage user security groups and licenses for cloud identities. You will examine how to create user accounts in Microsoft 365, and how to manage those accounts as well as user licenses. The course then provides instruction on how to manage admin roles, security groups, and passwords in Microsoft 365. You will be introduced to identity management in Azure Active Directory, multi-factor authentication, and self-service password management.

The course then examines how to plan and implement identity synchronization. This begins with an introduction to identity synchronization, which includes an overview of Microsoft 365 authentication and provisioning options. You will then be introduced to directory synchronization and Azure AD Connect. From here you will learn how to effectively plan for and implement Azure AD Connect, including in both multi-forest scenarios and with pass-through authentication. Lastly, the course covers how to manage synchronized identities.

The course then transitions to federated identities. This begins with an introduction of federation identities, which includes an overview of Active Directory Federated Services, or AD FS, as well as an examination of how AD FS differs from Azure AD Connect password synchronization. The course then examines how to plan for and implement an AD FS deployment, which includes installing and configuring both AD FS and Web Application Proxy for AD FS. You’ll also learn how to configure AD FS by using Azure AD Connect, as well as how to troubleshoot AD FS.

Lastly, the course covers how to implement applications and external access in Azure Active Directory. This begins with instruction on how to add and update applications, how to configure multi-tenant applications, and how to remove applications. With your applications in place, you’ll then learn how to configure an Azure AD application proxy. The course concludes with a discussion on how to design solutions for external access, including licensing guidelines for an Azure AD business-to-business collaboration.

What You’ll Learn:

  • Manage user accounts and licenses in Microsoft 365
  • Manage admin roles and security groups in Microsoft 365
  • Plan and implement password management
  • Manage Microsoft 365 authentication and provisioning options
  • Plan for directory synchronization
  • Plan and implement Azure AD Connect
  • Manage synchronized identities
  • Plan and implement an ADFS deployment
  • Implement applications in Azure AD
  • Configure Azure AD Application Proxy
  • Design solutions for external access
  • Manage their Microsoft 365 tenant health and services


  • This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

Course Staff

 George Schweigert

George Schweigert

Software Engineer


George Schweigert is a Software Engineer with Microsoft Worldwide Learning where he manages both the Microsoft 365 Enterprise Administrator and Microsoft Exchange 2019 tracks. George has over 14 years of experience in the IT field in both the private and military sectors. He transitioned from his role in the military as an IT Admin to becoming a Customer Support Engineer supporting Office 365 small to mid-size businesses. Prior to joining Microsoft, George was an Exchange Escalations Engineer for Premier Enterprises with a minimum base of 10,000 users.

 Tony Frink

Tony Frink

Senior Content Development Manager


Tony Frink is a 36-year veteran of the IT industry, with a background in ERP technologies, Microsoft Dynamics CRM, Microsoft Office, and Microsoft 365. He spent the first 18 years of his career in ERP software development and professional services management. He has spent the past 18 years with Microsoft and is currently a Senior Content Development Manager on the Cloud Productivity team at Microsoft Worldwide Learning. He is responsible for developing training content for Microsoft 365 and related Office products.

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  4. Estimated Effort

    10-15 hours total